What should a CNA do if they notice a pressure ulcer on a resident?

When a CNA observes a pressure ulcer on a resident, the appropriate action is to report it immediately and provide appropriate care. Pressure ulcers can lead to serious complications, including infections and prolonged healing times, so addressing them promptly is critical for the resident's health and comfort. Timely reporting allows for a higher level of care, as it ensures that healthcare professionals can assess the ulcer and develop a proper treatment plan tailored to the resident's condition.

In addition to reporting, providing appropriate care may involve following the care plan prescribed by a nurse or physician, which could include repositioning the resident to relieve pressure, keeping the area clean and dry, and monitoring the ulcer for any changes. This proactive approach aligns with best practices in preventing further skin breakdown and promoting healing.

The other options do not consider the seriousness of pressure ulcers. Ignoring the ulcer underestimates the potential risks to the resident's health. Treating it with over-the-counter creams without professional guidance may not be effective and could potentially worsen the condition. Simply asking the resident how it happened may gather information but does not address the immediate need for care and assessment, which is crucial in managing such health concerns effectively.