What should a CNA do if they witness a fellow staff member neglecting a resident?

Reporting the incident immediately to a supervisor is the correct action for a CNA to take if they witness a fellow staff member neglecting a resident. This action ensures that the situation is addressed appropriately and in accordance with established protocols for resident safety and care. The supervisor has the authority and responsibility to investigate the claim and take necessary actions to protect the residents and address the behavior of the staff member.

Taking this step is crucial because neglect can have serious consequences for the health and wellbeing of the residents involved. Timely reporting not only helps in safeguarding resident care but also maintains a standard of accountability and professionalism within the facility.

Confronting the staff member directly, while it might seem like a proactive approach, can lead to escalation and potentially compromise the working relationship, making the situation more difficult to resolve. Additionally, doing nothing allows the neglect to continue, which is detrimental to the residents. Informing the residents of the negligence does not address the issue and could lead to unnecessary distress for them. Hence, reporting to a supervisor is the most responsible and effective course of action.