What is the best way to communicate with a resident who has a hearing impairment?

Speaking clearly and facing a resident who has a hearing impairment is the most effective communication method. This approach allows the resident to read lips and observe facial expressions, both of which can enhance understanding. By facing them, you ensure that any visual cues are accessible, providing an additional layer of information that can aid in communication. Speaking clearly helps to articulate words at a pace that can be more easily processed, making it easier for the resident to comprehend what is being said.

Using other methods, such as shouting, can distort the sound quality and lead to increased discomfort or confusion. Rapid speech can further complicate communication by reducing the resident's ability to follow along, as they may need extra time to process spoken language. Additionally, using technical jargon can alienate residents, particularly if they are unfamiliar with specific terms, making it difficult for them to engage in the conversation effectively. Overall, clear speech and facing the person fosters an environment of understanding and respect.